Who's drifting away, who hasn't renewed, and one tap to reach out.
Memberships is everyone marked as a member for the month, including anyone who renewed in the last 4 days of the month before. Pay As You Go is everyone tagged PAYG who came to at least one class that month. Payments show what's been logged through Stripe or Record a payment. Cash and bank transfers taken before 13 September 2026 weren't logged anywhere, so they won't show.
| Name | Type | Renewed | Payment Logged |
|---|
| Name | Classes | At £7 / Class | Payment Logged |
|---|
Regulars who attended 3 or more classes in the two months before that, but haven't been in for 3 weeks. Membership status doesn't matter here — a lapsed regular is exactly who this list is for. Tap a name to open their record.
| Name | Contact | Last Attended | Classes Before That | Status | Last Emailed |
|---|
Use {name} to insert the recipient's first name. A "See This Week's Classes" button linking to the timetable is added automatically after your message.
Members who were active last month but haven't renewed for this month yet. Pay-As-You-Go members are excluded, and a renewal in the last 4 days of a month counts for the month ahead. Once someone is ticked as a Member again they drop off this list automatically.
| Name | Contact | Last Renewed | Age Group | Last Attended | Last Emailed |
|---|
Use {name} for the recipient's first name and {memberid} for their Member ID. The Member ID list, "Renew My Membership" button and "already renewed" note are added automatically after your message.
Sends a birthday email automatically on the day, to anyone with a date of birth and an email on file — once per year, no admin action needed. The next two weeks are listed below so you can see who's coming up and who has no email to send to.
| Name | Birthday | Turning |
|---|
Use {name} to insert the member's first name.